FAQs
1. What types of products do they offer?
We offer a wide variety of home decor and crafts, including furniture, home accessories, textiles, lighting, and art. There's something for every style and space!
2. How can I place an order?
Placing an order is very easy. Just browse our site, select the products you like, add them to your cart, and follow the instructions to complete your purchase.
3. What are the available payment options?
We accept various forms of payment, including credit cards, debit cards, and PayPal. Your security is our priority, so all payments are processed securely.
4. Do you ship nationwide?
Yes, we ship to all of Spain and Europe. We offer different shipping options so you can choose the one that best suits your needs.
5. What is the estimated delivery time?
Delivery time varies depending on location and product type. Orders are generally processed and delivered within 3 to 4 business days. We will provide you with a tracking number so you can monitor your order.
6. Can I return a product if I am not satisfied?
Yes, we want you to be completely satisfied with your purchase. If you're not happy with your product, you can return it within 14 days of receipt. Please ensure it's in its original condition and with the packaging intact.
7. Do you offer interior design consulting services?
Yes! We have a team of decorating experts who can help you choose the right products for your home. Don't hesitate to contact us for more information.
8. Do you have any promotions or discounts available?
Yes, we regularly offer special promotions and discounts. We recommend subscribing to our newsletter to stay up-to-date on the latest offers and news.
9. How can I contact customer service?
You can contact us through our contact form, or send us a message to info@zocochic.com or by phone/WhatsApp to +34 623 94 86 64
Why choose us?
Fair Trade
We work directly with artisans and cooperatives, guaranteeing fair and ethical trade. We promote their economic autonomy, social well-being, and the preservation of their cultural heritage.
Sustainability
The raw materials used in all our products are 100% natural. We guarantee a completely traditional, ecological, and sustainable manufacturing process.
Unique Products
Each product is unique. As it is handmade, its measurements and colors may vary slightly. No product is mass-produced, making it exclusive and original.